Honeywell to Develop Artificial Intelligence-Enabled Agent Powered by Qualcomm
Honeywell announced that it is
working to develop an artificial intelligence (AI)-enabled Multi-Modal
Intelligent Agent for Honeywell mobile devices powered by Qualcomm
Technologies, Inc. The agent will allow workers and customers in the
distribution center and retail industries to interact naturally with their
handheld devices through voice, pictures, and barcodes.
This
AI-powered solution is built to function as a digital resource for the modern
labor force and designed to enable today's stretched workforce to quickly tap
into answers and outcomes, helping result in time savings, greater accuracy,
and interactive results. The design and development of the Multi-Modal
Intelligent Agent also supports Honeywell's alignment of its portfolio to three compelling megatrends,
including automation.
Workers will
be able to enter data into the technology and then receive practical answers to
queries like, "Do we have the gluten-free variant of this product in
stock?" or "Where can I find this particular item in the
store?" Depending on the question, users will receive responses in
the form of an image, video, spoken response, text answer, or a combination of
several modalities. This functionality is designed to enable workers to more
efficiently complete their work while simultaneously navigating other ongoing
tasks, such as assisting customers in a retail setting or performing multi-step
workflows in a distribution center. The solution will be available to users
through a software development kit that can integrate with an organization's
existing applications and systems.
"Utilizing
our strengths in on-device generative AI, high-performance and low power
computing, this collaboration with Honeywell underscores our commitment to
pioneering innovative solutions that will propel the expansion of the connected
intelligent edge," said Nakul
Duggal, group general manager, of automotive, industrial and
embedded IoT, and cloud computing, Qualcomm Technologies, Inc.
"Honeywell's new Multi-Modal Intelligent Agent represents a significant
step forward in utilizing advanced edge AI to streamline operations and elevate
customer interactions across industries. This initiative enables us to drive
digital transformation, enhancing how businesses interact with their
environments through intelligent and responsive technology."
"By
pairing Honeywell's easy-to-use mobile devices and intelligent software with
Qualcomm Technologies' industry-leading edge AI processors, Honeywell is
creating solutions to make workers' jobs easier while also helping businesses
produce the stellar experience they want for their customers," said Jason Urso,
Honeywell Industrial Automation chief technology officer. "With AI, Honeywell is amplifying what's possible for businesses
with mobile workers today."
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