79% of Corporate Strategists See AI and Analytics as Critical to Their Success Over the Next 2 Year
Seventy-nine percent of corporate strategists said that
technologies such as analytics, artificial intelligence (AI) and
automation will be critical to their success over the next two years, according
to a survey by Gartner, Inc.
Strategists said that, on average, 50%
of strategic planning and execution activities could be partially or
fully automated; currently only 15% are.
The survey was conducted from October 2022 through April 2023
among 200 corporate strategy leaders in North America, Western Europe,
Asia/Pacific, and Australia/New Zealand, across different industries, revenue
and company sizes.
“Leveraging analytics and AI for more efficient, insightful
strategy decisions is one of the biggest challenges, and opportunities,
corporate strategists face this year,” said David Akers, Director,
Research at Gartner. “For years, strategists have told their businesses:
If you want to stay competitive and effective, you need to go
digital. Now, they appear ready to apply that guidance to their own workflows.”
While most corporate strategists said that they are using
descriptive and diagnostic analytics, less than half said they are using more
advanced tools such as predictive, prescriptive or graph analytics. Similarly,
only 20% of strategists reported using AI-related tools, such as machine
learning or natural language processing, for their function. However, a large
percentage of strategy leaders said they are either piloting these tools or
exploring use options. For example, 51% said they are investigating machine
learning and 45% said the same for predictive analytics.
One of the biggest obstacles to implementation is establishing a
clear use case for new technologies. Fifty-two percent of strategists report
that this is a top-three challenge — the most selected response.
“There are several reasons for this,” said Akers. “Strategists
face an unfamiliar vendor market, have too many options to choose from and have
little precedent to build upon.”
Much of the advanced technology that strategists said they are aiming
to implement is already being used successfully elsewhere. To build a strong
business case, Gartner recommends first mapping existing functionality to
specific needs, then consider how to prioritize the different use cases that
advanced technology could offer by asking questions about the purpose, impact
and suitability of the new tools.
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