VoiceBot SaaS Product SuperBot disrupting client Queries Handling for Education Institutes
SuperBot, the cutting-edge communication
agent and a SaaS-based product by PinnacleWorks has unleashed SuperBot for
Education, an AI-Powered voice agent that empowers educational institutions
with intelligent communication solutions. With an exceptional ability to
automate 95 per cent of potential counselling queries that need to be addressed
by educational institutes, this conversational agent delivers lightning-fast
and precise responses.
Acting as an invaluable communication bridge,
SuperBot for Education facilitates seamless interactions for educational
institutions, be it generating and nurturing the leads through impactful
engagement, verifying the applicant’s data, or running engaging drip marketing
campaigns to get more conversions, SuperBot can do it all via its rule-based,
auto-calling feature. Leading educational institutions, including Parul
University, Chandigarh University, SRM University Sonepat, Manipal University
Jaipur, Sharda University, and many others have reported an impressive increase
in their admissions conversion rate after implementing this voice agent in
their admission counselling process.
“SuperBot heralds a new era of efficiency and
convenience, fostering an environment where educational institutions can
thrive. Built on advanced NLU (Natural Language Understanding) &
in-house ASR (Automated Speech Recognition) Machine Learning models, SuperBot
for Education provides comprehensive conversational support that enables
educational businesses to optimize their operations, reducing call costs and
accelerating return on investment. This powerful AI-powered voice agent is
poised to revolutionize the way educational institutions communicate, offering
efficient, reliable, and personalized interactions. Moreover, its unique
ability to comprehend and respond intelligently just like humans is what sets
it apart from other products in the market,” said Mr. Sarvagya Mishra at SuperBot
Trained on over lakhs of intents, this
versatile voice agent excels in providing timely and relevant information to
queries, offering round-the-clock availability throughout the year, and
effortlessly handling a high volume of over 10K+ concurrent calls. With its
impressive capability of placing over 1 million calls daily, SuperBot outshines
common challenges faced by human operators. It leverages its extensive
knowledge base to mitigate the risks of providing incorrect information or
abruptly ending calls. Furthermore, it ensures a seamless counselling
experience by eliminating disruptions caused by counsellor absences, thereby
minimizing the loss of valuable leads.
SuperBot currently supports 10+ languages,
including English, Hindi, Gujarati, Bengali, and more, exemplifying its
adherence to inclusivity. The dedicated team at PinnacleWorks continuously
expands SuperBot’s language capabilities, striving to incorporate additional
regional and international languages. This commitment ensures that educational institutions
catering to a diverse linguistic audience can benefit from this groundbreaking
solution.
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