Proofpoint Unveils First Agentic AI Solution for Human Communications Intelligence
Proofpoint,
Inc., a leading cybersecurity and compliance
company, announced the launch of the industry’s first agentic AI solution for
Human Communications Intelligence (HCI), marking a significant leap forward in
how organizations detect, understand, and mitigate conduct and compliance risks
in real time. Designed for enterprises in regulated and highly litigious
industries, it transforms digital communications governance (DCG) from
post-incident compliance to real-time, AI-powered risk reasoning, detection,
and prevention, empowering organizations to act on human behaviour before it
becomes a compliance, security, or legal event.
A recent study of 1,600 global CISOs reveals
that more than one-third cite collaboration tools, such as Slack, Teams, or
Zoom, as their top concern for introducing organizational risk, surpassing
GenAI chatbots, perimeter devices, cloud storage, and even Microsoft 365. Yet
for decades, compliance teams have relied on connectors and archives that
capture communications but offer little AI-powered intelligence. In today’s
environment of escalating insider threats, financial misconduct, and regulatory
scrutiny, enterprises need intelligence that goes beyond raw capture and
archiving to reason through real-time conversations, detect intent and behaviors,
as well as signal risk.
Proofpoint’s Digital Communications Governance
(DCG) portfolio introduces Human Communications Intelligence, powered by true
agentic AI and built to reason, not just react. Unlike existing solutions that
use AI to flag keywords or patterns, Proofpoint’s HCI interprets human intent,
capturing and contextualizing communications across more than 80 channels in
real time. Powered by Proofpoint’s Nuclei technology (acquired by Proofpoint
earlier this year), intelligent agents autonomously assess conversations, flag
risks as they emerge, and provide transparent reasoning for every action.
“Legacy connectors are merely proxies that pass
content downstream, offering little intelligence,” said Harry Labana, SVP &
GM of Proofpoint’s DCG business. “Proofpoint has reimagined capture by moving
beyond simply collecting messages to interpreting and reasoning in real time.
This transforms the world’s largest source of behavioral data—human
conversations—into actionable intelligence that empowers compliance, legal, and
security teams to prevent risk before it escalates.”
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