Nearly 86% of Indian Workers Believe AI-powered Automation Improves Job Fulfillment
A survey commissioned by
UiPath , a leading enterprise automation software company,
found that nearly 86% of Indian respondents believe that automation can address
burnout and improve job fulfillment, and 85% report that they view employers
that use business automation to help support employees and modernize operations
more favorably than those that do not.
Employees are being asked
to do more work with less support, with 53% of Indian respondents saying
they’ve been asked to take on more tasks at work in the past six months because
of layoffs or hiring freezes. As work pile-up takes a toll on employees—more
than one in four workers (36%) in India report feelings of burnout—more
staffers are leaning on AI tools to provide relief, giving rise to the
Automation Generation.
The Automation Generation
does not represent a specific age or demographic, but rather, the professionals
embracing AI and automation to be more collaborative, creative, and productive.
This generation of workers wants these technologies to enrich their work and
personal lives and prevent them from feeling like robots themselves.
Sixty-three percent of all
respondents are already using business automation solutions at work. Of these
workers comprising the Automation Generation, 96% feel like they have the
resources and support needed to do their job effectively and 94% believe
business automation solutions can help address burnout and enhance job
satisfaction.
The survey of 6,400 workers
from across the world also found:
· Automation Generation workers desire flexibility, upward mobility, and
focus time at work: When asked
what aspects of their job would change with the help of automation tools,
Indian respondents said they wanted more time to learn new skills (55%), more
creative and/or strategic work (42%), and more flexibility when it comes to
their work environment (41%).
· Global workers are increasingly looking for automation and AI-powered
tools to help with mundane, repetitive tasks: 86% of Indian respondents believe that automation can
address burnout and improve job fulfillment. Indian respondents ranked the
following tasks as the ones they most wanted automation to assist with:
analyzing data (64%); resolving IT/technical issues (60%); and improving
customer interactions (57%).
· Elder employees are more receptive to the potential of AI-powered
automation in helping them at work: 91% of Baby
Boomer respondents think that automation would help them do their jobs better,
while 87% of Generation Z, 86% of Millennial, and 84% of Generation X (84%)
respondents feel similarly.
“Disruption in the
workplace and macroeconomic factors often mean employees are asked to bear that
burden by doing more with less—but it doesn’t need to be that way,” said
Brigette McInnis-Day, Chief People Officer at UiPath. “The employees of
Automation Generation are embracing AI-powered automation so they can better
manage their workloads, excel in their careers, and improve their work-life
balance. Businesses that deploy AI in an open, flexible, and enterprise-ready
way are best positioned to attract and retain the types of employees that will
help them thrive in an automation-first world. Automation is a key
differentiator for companies to attract and retain by empowering employees and
driving engagement.”
“India is poised to become
a $5 trillion economy by 2025 and automation will play a crucial role in this
journey,” said Arun Balasubramanian, Vice President & Managing Director,
India & South Asia, UiPath. “This survey has highlighted that across all
generations in India, a majority of workers are embracing the potential of
AI-powered automation to support them at work. Coupled with the rising levels
of burnout due to increased workload for employees, organizations must leverage
automation to augment human capabilities, and build a productive workforce as
the foundation for sustainable business growth.”
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