HCLTech Joins Salesforce as an Agentforce Partner to Drive Agentic AI Innovation
HCLTech, a global technology
company, announced that it has been selected by Salesforce to be part of its
Agentforce Partner Network.
As an Agentforce partner, HCLTech will leverage its
Salesforce digital modernization expertise to help clients, especially in
financial services, deploy AI-driven agents that significantly improve user
experiences.
HCLTech said this partnership is set to revolutionize the
landscape of autonomous and AI-enabled virtual agents, empowering enterprises
to modernize their SaaS applications with advanced multi-modal AI technology
and accelerate their adoption of AI-driven agents.
The partnership allows HCLTech to assist enterprises in
transitioning from simple chatbots to sophisticated AI solutions capable of
handling complex, multi-channel interactions.
HCLTech and Salesforce are partnering to bring agentic AI to
PenFed Credit Union, America's second-largest federal credit union,
accelerating its journey toward enhanced member engagement and operational
efficiency.
"PenFed is collaborating with HCLTech and Salesforce to
bring a next-generation, AI-powered agent experience to our members and
employees, enhancing service and support like never before," said Atif
Munir, Chief Technology Officer, PenFed Credit Union.
"At HCLTech, we empower clients with AI-driven agents to
enhance operations, improve customer service and drive innovation. Being chosen
as a Salesforce Agentforce partner reflects our dedication to leveraging
cutting-edge technology and highlights our role in shaping the future of
AI," said Sadagopan S, Executive Vice President, Global Head of SaaS and
Commercial Applications, HCLTech.
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