Global Logic Inc., a Hitachi Group Company, has been recognized as a
market leader in the ISG Provider
Lens Digital Engineering Services Report 2024 by Information Services Group (ISG), a
leading global technology research and advisory firm. The report evaluates the
capabilities of 41 providers across services for design and development,
integrated customer and user engagement, platform and application services, and
intelligent operations.
This year’s report finds that the accelerated
shift to digital engineering services is fueled by growth in generative AI
capabilities, agile business processes and workflows, integration between IT
and operational technology (OT), and developing sustainable products and
processes. By combining GlobalLogic’s breadth of engineering expertise across
industries and Hitachi’s legacy OT offerings, GlobalLogic helps clients
navigate the complexities of intelligent digital transformation and achieve
their business objectives.
ISG finds that enterprise adoption of generative
AI, particularly for digital engineering, has been “cautious and selective”.
With 75 projects completed or underway, GlobalLogic is at the forefront of Gen
AI-enabled product development, and experienced in building and integrating
publicly available and custom-created platforms, applications, and models
essential to enterprise-grade AI. Building on this capability, GlobalLogic
recently announced their ‘Platform-of-Platforms’
architecture, the first of its kind for unifying and industrializing
enterprise-grade AI and GenAI solutions, with responsibility, reliability, and
reusability at the forefront.
GlobalLogic was ranked as a Leader in four
quadrants: Design and Development, Integrated Customer/User Engagement and
Experience, Platforms and Applications Services, and Intelligent Operations.
Design and Development(Products,
Services, Experience): This quadrant highlights GlobalLogic’s design-led engineering
approach to deliver integrated hardware/software and new data-driven product
development, through services ranging from ideation and strategy to design and
R&D, leveraging capabilities across rapid and agile design, prototyping and
quality testing.
Integrated Customer/User
Engagement and Experience: This quadrant covers providers that use intelligent
aftermarket services to deliver customer services and product support through
digital platforms. GlobalLogic leverages deep expertise in AI to enhance
customer experience that gives customers a competitive edge.
Platforms and Applications
Services: This quadrant assesses the ability to design and deliver
digital platform engineering competencies. GlobalLogic’s leadership in the
category points to proficiencies in business and technical design, building new
experiences and leveraging digital ecosystems, orchestration platforms and
microservice-based architectures.
Intelligent Operations: GlobalLogic’s leadership in this quadrant points
to differentiated service offerings and capabilities that digitize and
modernize the manufacturing industry, making operations more connected,
autonomous and capable of self-decision-making and auto-correction.
“GlobalLogic uses its strong technology partner
ecosystems aptly to enable clients’ digital product and service design based on
experience simulations and AI-powered testing,” says Tapati Bandopadhyay, Lead Analyst and
Research Partner at ISG. “GlobalLogic is working extensively on AI-powered solutions
to elevate CX and digital business support to the next levels of
responsiveness, responsibility and autonomous actions. Through data-driven
operations, GlobalLogic helps clients achieve optimal and efficient business
processes and supply chains.”
“Businesses are increasingly engaging with digital
engineering providers to expedite their journey towards becoming an intelligent
enterprise. GlobalLogic’s recognition as a market leader reinforces our
expertise in helping clients recognize the hype and shift from pilots to
scalable deployments,” says Sumit
Sood, Head of Engineering and COO at GlobalLogic. “With a unique customer-led business model,
extensive capabilities, and a skilled workforce, we’re helping our clients
create value through their digital transformation initiatives and supporting
the push towards the intelligent enterprise. This amplifies our commitment to
client partnership and collaboration, and deliver robust strategies that
ultimately provide superior digital experiences for clients.”
Businesses of all sizes and across industries are
navigating transformation that result from a myriad of change, ranging from
technological innovation to evolving business models. GlobalLogic’s leadership
position in the ISG Provider Lens™ Digital Engineering Services Report 2024
bolsters the company’s expertise in integrating strategic design, complex
engineering, and vertical industry expertise to help customers accelerate their
transition into tomorrow’s digital businesses.
Leave A Comment