Fujitsu develops digital learning platform for JAL to support self-directed learning and ..........
Fujitsu Limited announced
that it has jointly developed a new digital learning platform with Japan
Airlines Co., Ltd. (JAL) to support educational training improvements at JAL's
airport sites. The platform, which leverages Fujitsu's digital learning
solution Advanced Teaming Experience Service powered by UMU, began full-scale operation
in April 2025.
Since the initial
roll-out, approximately 15,000 employees across roughly 100 locations across
the JAL Group have adopted this platform which enables staff to conduct
preparatory and review work on their assigned tablet devices. Furthermore, it
has significantly reduced the workload associated with managing training
participation and certifications, thereby contributing to enhanced productivity
among frontline staff.
Fujitsu will continue
to contribute to the JAL Group's educational improvements through this
platform. Furthermore, by applying the knowledge gained from this project,
Fujitsu will continuously enhance Advanced Teaming Experience Service powered
by UMU and actively promote its deployment not only in the aviation industry but
also in other sectors requiring high safety standards and specialized
expertise, such as manufacturing. Fujitsu remains committed to supporting
organizations in maximizing the effectiveness of their educational improvements
and human resource development initiatives by empowering their workforce
through learning.
Platform
features
The platform delivers
educational content optimized for each JAL Group employee's proficiency level
and job responsibilities. Employees can easily access learning content via tablet
devices and review the necessary items through training videos even after
courses are completed, ensuring a culture of self-directed learning among
employees. Furthermore, by digitizing and automating the management of employee
training records and qualification information, the platform significantly
reduces the workload of education administrators. This allows them to focus on
more strategic tasks, such as redesigning educational content and developing
human resource development plans.
The JAL Group will
expand the variety of training at airport sites and also broaden the use of
this platform beyond learning to include safety awareness initiatives,
promoting mechanisms that support the proactive growth of each employee and the
safety and security of flights. Through these efforts, JAL will continue to
deepen its human resources and training to contribute to high fundamental
quality and productivity.
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