ACT Fibernet's ACT SmartWi-Fi Delivers Breakthrough Customer Experience Improvements
ACT Fibernet, one of India’s leading internet
service providers, is excited to share early results of its ACT SmartWi-Fi®
launch, powered by its proprietary router OS, ACT Zippy. Developed in
partnership with Aprecomm, this cutting-edge AI technology has demonstrated its
ability to deliver a superior Wi-Fi experience, resulting in significantly
higher Wi-Fi performance across all device types and fulfilling the company’s
promise to transform in-home connectivity for its customers.
During the initial launch stages users from across 250,000
homes over 15 days, ACT SmartWi-Fi® experienced an average of three times
higher speeds delivered to all devices than in homes without the new smart
Wi-Fi service. Specific devices showcased even more impressive gains—Smart TVs
saw speeds improve by two times, laptops by three times, and smartphones by
four times. Additionally, thanks to AI-powered intelligent optimization, over
80% of Smart TVs, over 70% of laptops, and over 60% of mobile devices were
successfully steered to optimal Wi-Fi channels, ensuring a more reliable and
higher-performing internet experience and resolving issues such as interference
and congestion before they could impact the end user.
“We are thrilled to see the transformative impact of ACT
SmartWi-Fi® on our customers’ digital lives,” said Ravi Karthik, Chief
Marketing and Customer Experience Officer of ACT Fibernet. “Our initial launch
data validates our commitment to delivering on our promise—ensuring a
significantly superior online experience for our customers. Whether streaming
on a Smart TV, working on a laptop, or browsing on a mobile device, ACT is
redefining what high-performing internet looks like in Indian homes.”
ACT Fibernet’s partner, Aprecomm, also expressed excitement
about the results: “The partnership has enabled us to push the boundaries of
what’s possible with in-home Wi-Fi,” said Pramod Gummaraj, Founder & CEO of
Aprecomm. “Our agentic AI solution, which currently enables ACT SmartWi-Fi®,
works to optimize for every device and application to enable a superior Wi-Fi
experience. This delivers, among other benefits, improved speed, reduced
latency, and enhanced reliability. We’re proud to be part of this journey to
enhance connectivity for millions of users.”
ACT SmartWi-Fi®, powered by Aprecomm’s agentic AI solution,
proactively scans and monitors in-home Wi-Fi, identifying potential issues,
such as congestion and interference, and optimizes the experience in real-time
through features like channel switching and band steering. This proprietary
algorithm captures more than 15 parameters in real-time, calculating a Wi-Fi
quality of experience score for each device and continuously optimizes to
ensure enhanced experience across all devices, applications, and corners of the
home, 24/7. ACT Fibernet continues to lead the way in revolutionizing internet
services in India, with ACT SmartWi-Fi® setting a new benchmark for in-home
Wi-Fi performance. The company remains committed to leveraging cutting-edge
technology to empower its customers with seamless, high-speed connectivity for
all their digital needs.
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