89% of India’s Tech Leaders Prioritise Data Modernisation for AI Success
Salesforce, the world’s #1 AI CRM, announced findings from
its latest State of Data and Analytics report,
revealing that 89% of India’s data and analytics leaders believe their
organisations must modernise their data strategies for AI to deliver meaningful
impact. While 75% of business leaders are under increasing pressure to drive
business value with data, the report highlights that incomplete, outdated, and
poor-quality data remains their biggest barrier. This gap between data ambition
and data reality becomes even more critical in the agentic AI era.
To close the gap, savvy technical leaders are
focusing on the fundamentals: timely, context-rich data, stronger governance
and zero copy
architectures that unlock trapped, distributed data regardless of where it
resides. On their journey to becoming agentic enterprises, they’re also embracing emerging solutions
like agentic analytics, that bring reliable insights into the flow of work.
Deepu Chacko, VP – Solution Engineering at
Salesforce India, said: “AI cannot fix what incomplete
data creates. For India to truly unlock the promise of agentic AI, leaders must
treat data as a strategic asset — unified, governed, and contextual. The
companies that modernize their data foundations today will be the ones that scale
AI responsibly and lead the economy tomorrow. Agentic AI isn’t the next
technology — it’s the next revolution. AI agents handle
routine tasks so humans can focus on creativity, relationships, and impact”.
Key data from the report:
- Existing data foundations strain to support business
ambitions: Nearly two-thirds of business leaders (66%) describe
their organizations as data-driven. Yet just as many (52%) data and
analytics leaders say their companies struggle to drive business
priorities with data, exposing a gap between data maturity perceptions and
reality.
- About half (51%) of business leaders say they can reliably generate
timely insights.
- Nearly half (54%) of data and analytics leaders say their companies
occasionally or even frequently draw incorrect conclusions from data with
poor business context.
- Incomplete, out-of-date, or poor-quality data remains the number #1
factor preventing organizations from being truly “data-driven.”
- Poor data derails the path to becoming an agentic enterprise: AI has quickly
become the top data priority — and the biggest stress test for existing
data foundations. For Indian respondents, AI capabilities have
consistently ranked as the #1 data priority, same as they did in 2023’s
State of Data and Analytics report.
- As a result, 56% of data and analytics leaders feel pressure to
implement AI quickly.
- Yet 39% lack full confidence in the accuracy and relevance of their
AI outputs, likely because of the disconnected, out-of-date data it draws
from.
- While 89% of data and analytics leaders theoretically agree that
AI’s outputs are only as good as its data inputs, their reality is a bit
more complicated. Data and analytics leaders estimate over a quarter (25%)
of their organizational data is untrustworthy.
- Businesses are feeling the consequences of training AI on faulty
data foundations.
- 94% of data and analytics leaders with AI in production say they’ve
experienced inaccurate or misleading AI outputs.
- More than half of data and analytics leaders (50%) at companies
training or fine-tuning their own models report they’ve wasted significant
resources doing so with bad data.

































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