Uniphore Unveils X-Stream to Revolutionize Enterprise Digital Transformation with Knowledge-as-a----
Uniphore, one of
the largest AI-native enterprise companies, unveiled X-Stream, a breakthrough
platform capability that industrializes the conversion of structured and
unstructured multimodal data into domain-specific knowledge across the
enterprise. X-Stream enables knowledge-as-a-service, bringing together powerful
tools, connectors and controls for enterprises to build their own AI
applications and shape their business outcomes.
Housed as
an essential layer in Uniphore’s X-Platform, X-Stream will help enterprises get one step
closer to AI sovereignty. It is the latest in a series of product announcements from the company focused
on helping enterprises leverage their own data from various sources such as
content management, CRM, data warehouses and business applications to fuel
their digital transformation.
“As AI adoption
accelerates across enterprises, harnessing its potential for scalable solutions
has become a top priority for CIOs,” said Umesh Sachdev, CEO and Co-founder of
Uniphore. “With X-Stream, Uniphore provides the world’s largest companies with
a comprehensive toolkit to turn data into knowledge; unlocking the full power
of AI within the evolving tech stack.”
X-Stream comes at
an opportune moment in the global race for AI adoption. Knowledge
transformation for generative AI applications is a costly and time-consuming
process, which can take businesses anywhere from a few weeks to several
months. Gartner estimated that throughout 2025, 30% of generative
AI projects will be abandoned after proof of concept due to poor data quality,
inadequate risk controls, or escalating costs.
X-Stream addresses
these challenges by enabling enterprises to integrate knowledge sources and
enrich and transform them for AI applications. With advanced retrieval-augmented
generation (RAG) capabilities, enterprise-scale knowledge graphs, and access to
Uniphore’s library of fine-tuned models, businesses can leverage AI-ready
knowledge to deliver accurate answers and insights.
Transparency and
reliability are crucial to building enterprise trust in generative AI
applications. To ensure this, X-Stream optimizes evidence management with
features like factuality, chunk attribution, relevance, and hallucination
detection to ensure output accuracy and mitigate bias. In addition, X-Stream is
built with security, guardrails, flexibility at its core, and has modular API
integrations, configurable guardrails, and robust access controls to ensure
strict governance and compliance. X-Stream already powers some of Uniphore’s AI
applications with cognitive search capabilities, in addition to domain-specific
AI models across enterprise functions.
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