Syntel by Arvind & Avaya Unite to Elevate Enterprise Communication
Syntel by Arvind, in
collaboration with Avaya, hosted an exclusive panel discussion on “The Future
of Enterprise Communications – AI, Automation & Beyond”. During the event,
the two companies also announced a strategic partnership aimed at transforming
enterprise communications.
Through this partnership,
Syntel by Arvind will gain access to Avaya’s comprehensive portfolio of
solutions, including Unified communications and collaboration tools that enable
seamless communication and collaboration across teams and departments,
enhancing productivity and agility.
By combining Syntel’s
market presence and service excellence with Avaya’s technological innovation,
Syntel by Arvind can offer an unmatched blend of local expertise and global technology
to ensure that customers get future-ready communication solutions tailored to
their business needs.
“We are thrilled to
partner with Avaya to deliver best-in-class customer experience solutions to
our clients,” said Paresh Shetty, CEO of Syntel by Arvind. “By combining our
expertise with Avaya’s innovative technology, we will empower businesses to
build stronger customer relationships and achieve greater success.”
This partnership will benefit businesses across various industries, including Financial services: Enhancing customer service and improving fraud detection.
Healthcare: Improving
patient care coordination and streamlining administrative processes.
Hospitality: Enriching
guest experience.
Retail: Enhancing the
customer shopping experience and increasing sales.
Government: Improving
citizen services and enhancing public safety.
The solutions under this
partnership will be available immediately to the customers. With this
partnership, customers can leverage Avaya’s secure cloud architecture, advanced
encryption protocols, and AI-driven threat detection to ensure cybersecurity
and data security.
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