Prodapt launches TechCo Toolkit
Prodapt,
the largest and fastest-growing specialized company focused on the
connectedness industry, has announced the launch of TechCo Toolkit, an integration with ServiceNow to help
Communications Service Providers (CSPs) accelerate service activation, automate
key workflows, and leverage AI to transform operations.
Legacy Operational Support Systems
(OSS) with siloed processes and multivendor environments are slowing Telecom
networks, delaying revenue and leading to low customer satisfaction. The
Toolkit accelerates operational agility by automating and shortening the
service lifecycle, making provisioning faster, enhancing operational visibility
and improving network inventory accuracy.
The Toolkit comprises Prodapt’s
proprietary network accelerators NeMA (Network Management Abstraction), NeSA
(Network Service Assurance), and NeDR (Network Discovery & Reconciliation)
to transform service orchestration, service assurance and network operations.
Seamlessly integrated with TM Forum Open APIs, it enables efficient troubleshooting
and diagnosis to resolve incidents faster and leverages AI to predict and guard
against future disruptions. Compared to existing network accelerator solutions,
the Toolkit delivers 40% faster deployment and integration cycles through
Prodapt’s pre-built network connector library. This helps deliver the benefits
of a transformed OSS stack to customers faster.
“Partnerships succeed best when we
lean into our unique skills and expertise and have a clear view into the
problem we’re trying to solve,” said Erica Volini, senior vice president of
global partnerships at ServiceNow. “Prodapt’s TechCo Toolkit extends our reach
well beyond where we can go alone and represents the legacy and goals of the
Now Platform. I am thrilled to see the continued innovation we will achieve
together to help organizations succeed in the era of digital business.”
Rajiv Papneja, CTO of Prodapt, said:
“CSPs worldwide are under pressure to bring new Telco services to market
quickly and to improve operational efficiency. The sure-fire way to do that is
to optimize business logic, rationalize OSS applications, and simplify the
Telecom OSS stack with AI and automation. Already, the Network OSS has evolved
a Network Digital Twin for operators to have better control over their networks,
reduce deployment time and accelerate repairs. The TechCo Toolkit will be a
critical enabler of these futuristic developments in intelligent network
deployment.”
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