Persistent Launches Merchant Risk Management Solution Powered by Databricks AI
Persistent Systems , a global Digital Engineering and
Enterprise Modernization leader, announced the launch of its Merchant Risk Management and Fraud Detection solution powered
by Databricks Data Intelligence platform. The solution helps financial
institutions reduce fraud losses, improve detection accuracy and lower manual
review effort through real-time, intelligence-driven decisions.
As digital payments scale, financial institutions,
payment service providers, digital platforms and their end customers face
rising fraud, regulatory scrutiny and reputational risk. Traditional approaches
rely on static rules and post-transaction analysis, limiting early detection.
Persistent shifts merchant risk management upstream to enable early detection,
continuous monitoring and AI-driven action before losses occur.
Built on the Databricks Data Intelligence platform,
the solution uses Agentic AI to perform multi-signal merchant vetting during
onboarding, analyzing business profiles, compliance history, transaction
patterns and external indicators to assess risk before transactions begin. Once
live, it continuously monitors transactions, chargebacks and third-party
signals in real time to detect emerging fraud or compliance risks.
When risk signals are detected, the system triggers
configurable actions, such as enhanced monitoring, watch listing or transaction
restrictions with full auditability and governance. Designed as a Databricks
accelerator, it unifies batch and streaming data, merchant profiles and
external risk signals into a governed, real-time intelligence layer, enabling
faster time-to-value.
The solution is expected to deliver measurable
business impact, including
\ 20–40% reduction in chargeback and fraud
losses through earlier risk detection
\ 30–60% improvement in fraud detection
accuracy using multi-signal intelligence
\ 50–70% reduction in manual review effort,
freeing teams for higher-value investigations
\ 10–20% reduction in risk management costs
through automation and streamlined workflows
Persistent is a Databricks Global Systems Integrator partner with
900+ Databricks certified professionals and more than eight accelerators on the
Databricks platform. The solution is available now and can be deployed as a
Databricks-based accelerator for banks, acquirers and payment service providers
globally.
Barath Narayanan, Global BFSI and Europe Geo Head, Persistent, said, “Merchant risk has become one of the most complex challenges for financial institutions, payment service providers and digital platforms as transaction volumes grow and regulatory scrutiny intensifies. Effective risk management now depends on the ability to transform data into intelligence and respond in real time. Our work with Databricks enables us to combine scalable data processing with AI to help financial institutions identify emerging risk earlier, improve decision making and strengthen merchant oversight across the entire lifecycle.”
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