Kyndryl announces advanced agentic AI capabilities that enable customers to scale AI across their ..
Kyndryl, a leading provider of mission-critical enterprise
technology services, unveiled capabilities that augment the Kyndryl Agentic AI
Framework and accelerate AI adoption at scale across
industries. The enhancements incorporate a unique design process and an
innovative engagement methodology. This enables customers to break free from
limited proof-of-concept AI projects to scale real-world AI-native solutions
that boost efficiency and drive business outcomes.
The
company is deploying forward engineers, capabilities and intellectual property
to drive rapid adoption of the expanded Agentic AI Framework with customers,
leveraging differentiated methodologies through Kyndryl Vital. By co-creating customized projects that
minimize time between design and deployment, Kyndryl is speeding time to value
for organizations in government, banking, insurance, manufacturing and other industries.
“With
decades of mission-critical infrastructure expertise, unique intellectual
property and our AI consult methodology, Kyndryl is poised to lead our
customers through this paradigm shift toward agentic AI,” said Kyndryl
Chairman and Chief Executive Officer Martin Schroeter. “Our differentiated
approach blends agents within complex environments and empowers organizations
to scale AI throughout their operations as they move to become AI-native.”
Backed
by an infrastructure-first mindset and decades of experience running
mission-critical systems, Kyndryl has a proven track record of implementing
AI-native workflows at scale. This foundation uniquely positions the company to
deliver the step change that customers need to deploy an enterprise-grade
framework with intelligent AI agents that dynamically learn, evolve, and turn
insights into measurable outcomes.
In
fact, Kyndryl is already seeing that a quarter of its signings contain
AI-related content, including data architecture, cloud and digital workplace
services.
The
company is also collaborating with its global alliance partners to create joint
solutions across the ecosystem that enable customers to embrace Kyndryl’s
Agentic AI Framework and efficiently blend AI into their core business
operations. In addition, Kyndryl is partnering with several universities
globally to engage their researchers and students with a focus on educating and
fostering the next generation of skilled AI professionals.
At
the core of the Kyndryl Agentic AI Framework is the advanced capability that
orchestrates, secures and scales a customer’s technology footprint into agentic
AI workflows. This is strengthened by input from Kyndryl’s agentic ingestion
capability, which extracts and analyzes the customer’s code, policies, data
interdependencies, business goals and insights – including from Kyndryl Bridge. The Kyndryl Agentic AI Framework is
secure-by-design, with guardian concepts – enabling autonomous, transparent and
compliant operations.
The
core capability helps customers deliver an agentic system with a future
workforce model, including defined roles agents will play in an organization
and how they will work with employees. Kyndryl's experts use the model to
identify the professional roles people will play and the skills required to
deliver business outcomes in partnership with their agent counterparts.
Harnessing
the model, Kyndryl’s agent builder uses the company’s industry and domain
reference architectures and catalog of AI agents and agentic workflows to help
make it easier for enterprises to design, test and deploy AI agents that
perform tasks such as writing code, running tests, or automating complex
processes. The agent builder also creates and deploys agents in harmony with
compliance standards and security protocols, while ensuring they are ready for
mission-critical use.
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