Infogain Launches AI-Powered, GCC-in-a-Box Solutions
Infogain, a leader in digital customer experience engineering based in Silicon Valley, announced the launch of its comprehensive Global Capability Center (GCC) solutions in India. Building on over two decades of experience establishing and scaling GCCs for Fortune 500 enterprises, Infogain’s GCC-in-a-Box approach, combined with AI-focused offerings, redefines how global organizations build, operate, and transform their capability centers.
Infogain's GCC-in-a-Box methodology is highly
specialized, agile, and curated to meet multi-industry-specific needs. It can
be easily embedded for new setups, expansions, or defining niche centers of
excellence. Infogain's AI-first approach, powered by its proprietary Ignis and
Agentic AI platforms, technology partnerships, and output-oriented delivery
models, enables the GCC-in-a-box methodology to align perfectly with clients’
business and financial goals.
"As the
Global Capability Center landscape changes, global companies need partners who
can provide access to high-quality and scalable talent pools. They’re looking
for specialized services focusing on AI, not just digital solutions," said
Dinesh Venugopal, CEO of Infogain. "Our approach uses AI-ready tools and
skilled talent. We build GCCs for our clients’ future business operations that
are flexible and highlight AI-driven talent, infrastructure, and
processes."
Infogain’s GCC
services support multiple clients through Build-Operate-Transform (BOT) models
and commercial constructs, ensuring rapid team ramp-ups and robust delivery
frameworks. Our centers of excellence in prime metros across India, combined
with Tier-2 hubs and a notable presence in Poland and Uruguay, enable a global,
bundled offering.
Infogain is a
premier GCC solution provider, offering end-to-end solutions from advisory and
location strategy to legal compliance, talent acquisition, and ongoing
optimization for sustainable growth and competitive advantage.
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