HCLTech named a Customers’ Choice in the 2024 Gartner Peer Insights for Voice of the Customer

• 13 Sep 2024
• TM Team
• 0 Comments

HCLTech, a leading global technology company, was placed in Customers’ Choice Quadrant of the April 2024 Gartner Peer Insights for Voice of the Customer: Outsourced Digital Workplace Services. The recognized vendors in this quadrant meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. The company was also positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services. 

HCLTech has received 57 reviews over the past 18 months as of February 2024 in the Gartner 'Voice of the Customer' survey, with a 4.6 out of 5 overall rating, and rated 4.7/5 for its Service Capabilities, Transition Experience and Execution Experiences. 89% of users recommend HCLTech's outsourced Digital Workplace Services.

“HCLTech’s sharp focus on customer excellence and commitment toward creating innovation-driven digital workplace solutions are reflected in the confidence that international businesses have in HCLTech to lead digital transformation initiatives. Powered by our Fluid Workplace portfolio, we are creating work environments, which are future responsive, GenAI-driven and sustainable,” said Jagadeshwar Gattu, President, Digital Foundation Services, HCLTech.

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research.

HCLTech also received a Customers’ Choice distinction in the November 2023 Gartner Peer Insights Voice of the Customer for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide..

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