Globe GOMO Goes Live on LotusFlare DNO Cloud
LotusFlare
announced that GOMO
Philippines, the first fully-digital
telecom brand in the Philippines operated
by Globe
Telecom, is now live on LotusFlare DNO Cloud, a
cloud-native commerce and monetization managed service that provides a digital
business support system (BSS) for communications and media services providers.
LotusFlare DNO Cloud now serves as the
fully-digital BSS for GOMO in the Philippines,
supporting nearly 3 million GOMO customers. GOMO customers were migrated to
LotusFlare DNO Cloud within a 5-hour timeframe in a planned maintenance window
by Globe and LotusFlare teams. A newly-updated GOMO Philippines mobile app was
developed and released to GOMO customers as part of the BSS replatforming
process. LotusFlare DNO Cloud for GOMO Philippines was deployed, integrated and
tested in a 6-month project and runs on Amazon Web Services (AWS).
"The creation of GOMO was a
key step in digitizing Filipinos' lives when it launched as one of the first
fully digital telecom brands in the Philippines,"
said Mr. Darius Delgado, Senior Vice
President of Consumer Mobile Business. "We decided to move to LotusFlare
DNO Cloud because of the innovation and agility it delivers. GOMO can
conceptualize and launch new, exciting offers and digital services to our
customers in just minutes. Globe is not only pleased with the business outcome
of this project but also how Globe and LotusFlare teams worked as true partners
to continue the digitalization of Filipino life."
"I would like to thank all
Globe and LotusFlare people around the world who have worked hard and succeeded
in transitioning GOMO Philippines to a fully-digital BSS software foundation to
provide the agility to deliver an amazing and rewarding digital experience to
the people of the Philippines,"
said Sam Gadodia, CEO and Co-Founder of
LotusFlare. "LotusFlare is thankful for its partnership with Globe and
looks forward to helping Globe continue to simplify technology and simplify the
customer experience moving forward."
LotusFlare DNO Cloud provides massive
simplification, speed and cost savings to Globe. By consolidating the platform
with one trusted partner, Globe was able to remove three legacy
systems.Previously, launching new offers required weeks of effort and
maintenance windows. Globe is now able to launch in minutes with no maintenance
windows. Globe and LotusFlare will work together to build the next-level
subscriber experience to cement GOMO as the best digital brand in the market.
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