CleverTap bags ten prestigious awards at the 2024 Stevie Awards
CleverTap, the all-in-one engagement platform, bags ten prestigious awards at the
2024 Stevie Awards, the world’s premier business awards platform. The company
received global recognition winning several awards along with its customers,
for various innovative campaigns with Ooredoo Group, SonyLIV, Decathlon, and
The Times of India. The company also won several awards for technology and
product innovation and for building a strategic partner approach to customer
service.
The Stevie Awards are widely considered
to be the world's premier awards for
achievement in business, conferring recognition for achievement in
programs for 22 years. CleverTap wins big at the Global 18th Annual Sales and
Customer Service awards held at the Bellagio, Las Vegas, and 11th Annual Stevie
Asia-Pacific Awards for excellence in technology development, building
solutions for businesses, and creating a holistic approach to customer service
from onboarding to support to success.
The Stevie Awards for Sales &
Customer Service are open to all organizations worldwide, and recognize the
achievements of sales, customer service, and professionals.
Stevie recognized organizations across
the globe and this year witnessed more than 2,300 nominations for Stevie Sales
& Customer Service Awards and over 1,000 nominations from organizations
across the Asia-Pacific region in categories such as Excellence in Innovation
in Products & Services, Innovative Management, and Innovation in Corporate
Websites, among many others.
The awards that CleverTap won this year
include:
CleverTap winning together with
customers:
· Ooredoo and CleverTap
win gold for innovation in business information apps, for revolutionizing app
engagement with a holistic approach to customer engagement
· The Times of India
and CleverTap win gold for innovation in general information apps, for
pioneering AI-powered personalization behind the news headlines
· SonyLIV and CleverTap
win bronze for innovation in entertainment apps, for revolutionizing real-time
sports entertainment for the 19th asian games campaign
· Decathlon and
CleverTap win bronze for innovation in shopping or e-commerce apps, for
revolutionizing retail by crafting advanced personalized shopping experiences
Product Innovation Awards:
· CleverTap bags gold
for innovation in business-to-business products & services as the
all-in-one pioneer in customer engagement and retention solutions for
businesses
· CleverTap wins silver
for its achievement in product innovation category, for revolutionizing
customer engagement with innovative solutions
· CleverTap bags silver
for innovation in technology development
Customer Service Awards:
· CleverTap wins gold
for being a strategic partner in growth through customer-centric service
innovation for its customers and gets recognised for innovation in customer
service management, planning & practice category
· CleverTap bags silver
in best customer engagement initiative category for building a holistic
approach to customer engagement, from onboarding, support to success
· CleverTap wins silver
for revolutionizing customer experience becoming a strategic partner in the
customer journey in achievement in customer experience category
Gold, Silver and Bronze Stevie Award
winners were determined by a rigorous process of evaluation with the average
scores of more than 100 distinguished
industry practitioners in February and March.
“The 11th edition of the Asia-Pacific
Stevie Awards attracted many remarkable nominations,” said Stevie Awards
president Maggie Miller. “The organizations that won this year have
demonstrated that they are committed to being innovative, and we applaud them
for their perseverance and creativity. We look forward to celebrating many of
this year’s winners during our awards banquet on 24 May.”
“We are honored to have bagged multiple awards at the 2024 Stevie
Awards. Stevie 2024 is special for us as we have received multiple recognitions
across various domains, including our products, customer service, and
collaborations with customers while innovating solutions for each industry. It
is a testament to our relentless pursuit of helping our customers achieve their
business goals by maximizing customer lifetime value,” said Sidharth Malik,
CEO, CleverTap.
He further added, “This recognition underscores the importance of being
a strategic partner to customers and understanding each customer's unique
priorities and delivering measurable outcomes. These award wins are as much for
our fellow CTzens as they are for our customers. It is the dedication and efforts
of teams across functions that has helped us do the award-winning work. The
Stevie wins will further motivate us to continue innovating and exceeding
expectations.”
CleverTap is trusted by 2000 customers,
including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare,
TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and
Tesco.
Backed by leading investors such as
Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is
headquartered in Mountain View, California, with presence in San Francisco, New
York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore,
Singapore, and Jakarta.
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