CitiusTech launches Healthcare’s First end-to-end Generative AI Quality & Trust Solution
CitiusTech, a leading
provider of healthcare technology services and solutions, announced that it has
launched an industry-first solution for healthcare organizations to help
address the reliability, quality and trust requirements for Generative AI (Gen
AI) solutions. The CitiusTech Gen AI Quality & Trust solution will help
organizations design, develop, integrate, and monitor quality and facilitate
trust in Generative AI applications, providing the confidence needed to adopt
and scale Gen AI applications enterprise-wide.
“We are working
with many clients on Gen AI solutions. But we find that over 80% of Gen AI
proofs of concept and initiatives are delayed due to reliability and compliance
concerns, due to lack of trust in Gen AI solutions. This is the pain point we
are trying to solve for our customers, and the healthcare industry at
large." said Rajan Kohli, CEO, CitiusTech. "By
prioritizing trust, quality, and reliability, we empower our clients to fully
embrace Gen AI technologies, gaining potential competitive advantages in the
healthcare sector. We are integrating this capability seamlessly into all our
solutions and projects, ensuring our clients can confidently benefit from
scaling Gen AI powered solutions."
Our solution offering is a software-based framework coupled with
consulting, implementation, and support services. It leverages a state-of-the-art automated design
& decision-making framework that will provide pre-packaged measures, automated output validation and monitoring the quality
and trustworthiness of Gen AI solutions.
“At present, there
are no established technology or platform agnostic solutions that measure
quality and trust of healthcare Gen AI solutions, end-to-end. Approaches used
in building and evaluating LLMs, and foundation models are useful, but have not
been designed for healthcare,” said Sridhar Turaga, SVP – Data and
Analytics, CitiusTech. “Our Gen AI Quality & Trust Solution is the
first systematic approach in healthcare to quantitatively measure, verify and
monitor Gen AI solutions. This solution also synthesizes and builds on work by
AI researchers, platform players, industry forums and regulatory bodies. We go
beyond pure math or tech and contextualize everything to healthcare context.”
CitiusTech’s Gen AI
Quality & Trust Solutions fully integrate into existing MLOps, DataOps and
Quality Management Solutions, and anchors to healthcare use cases and
outcomes. Organizations can
leverage our healthcare-specific repository of 70+ metrics, 25+ methods across 7
dimensions – Accuracy, Calibration, Robustness, Fairness, Bias, Toxicity and
Efficiency. Multiple clients and Healthcare innovators have beta-tested this
approach, which has helped shape this offering.
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