IBM Accelerates Enterprise Gen AI Revolution with Hybrid Capabilities
IBM is unveiling new hybrid
technologies that break down the longstanding barriers to scaling enterprise AI
– enabling businesses to build and deploy AI agents with their own enterprise
data.
IBM estimates that over one
billion apps will emerge by 2028, putting pressure on businesses to scale
across increasingly fragmented environments. This requires seamless
integration, orchestration and data readiness.
A new IBM CEO study shows
that business leaders expect the growth rate of AI investments to more than
double over the next two years, with most actively adopting AI agents and
preparing to scale them. Yet their pace of investments has led to disconnected
technology – and only 25% of AI initiatives have achieved the ROI they
expected.
IBM is combining hybrid
technologies, agent capabilities and deep industry expertise from IBM
Consulting to help businesses operationalize AI.
"The era of AI
experimentation is over. Today's competitive advantage comes from purpose-built
AI integration that drives measurable business outcomes," said Arvind
Krishna,
Chairman and CEO, IBM. "IBM is equipping enterprises with hybrid
technologies that cut through complexity and accelerate production-ready AI
implementations."
Build AI agents in watsonx Orchestrate
that work with 80+ leading business applications
AI agents are shifting from AI
that chats with you to systems that work for you, yet many enterprises will
struggle to integrate them across diverse environments, apps, and data. IBM is
providing a comprehensive suite of enterprise-ready agent capabilities in watsonx
Orchestrate to help businesses put them into action. The portfolio
includes:
· Build-your-own-agent
in under five minutes, with tooling that makes it easier to integrate,
customize and deploy agents built on any framework – from no-code to pro-code
tools for any kind of user.1
· Pre-built
domain agents specialized in areas like HR, sales and procurement
– with utility agents for simpler actions like web research and calculations.2
· Integration with
80+ leading enterprise applications from providers like Adobe, AWS, Microsoft, Oracle, Salesforce Agentforce, SAP, ServiceNow, and Workday.
· Agent
orchestration to handle the multi-agent, multi-tool
coordination needed to tackle complex projects like planning workflows and
routing tasks to the right AI tools across vendors.
Agent
observability for performance monitoring, guardrails, model
optimization, and governance across the entire agent lifecycle.
IBM is also introducing the
new Agent Catalog in watsonx Orchestrate4 to simplify access to 150+
agents and pre-built tools from both IBM and its wide ecosystem of partners,
which includes Box, MasterCard, Oracle, Salesforce, ServiceNow,
Symplistic.ai, 11x and more. For example, the catalog will include a sales
agent for discovering and importing prospects that works with and is available
in Salesforce's Agentforce and a conversational HR agent that can be embedded
in Slack.
Forrester TEI projects 176% ROI over
three years by automating integration of apps, APIs, events, and more across
hybrid cloud
As AI adoption accelerates,
integration remains a major challenge. Most enterprises rely on a patchwork of
APIs, apps, and systems spread across on-prem and multi-cloud environments –
many of which weren't built to work together.
IBM is introducing webMethods Hybrid
Integration, a next-generation solution that replaces rigid
workflows with intelligent and agent-driven automation. It will help users
manage the sprawl of integrations across apps, APIs, B2B partners, events,
gateways, and file transfers in hybrid cloud environments.
An independent Forrester Consulting Total Economic Impact (TEI) study found
that a composite organization representative of interviewed customers who
adopted multiple webMethods integration capabilities realized over three years:
· 176% ROI, plus unquantified benefits such as ease of use, reduced training costs, and improved visibility and security posture
· 40% reduction in downtime
· 33% time savings on complex projects
· 67% time savings on simple projects
This complements IBM's broader
automation portfolio, which spans application development and integration,
infrastructure automation and technology business management. Integrations
with HashiCorp – including
Terraform for infrastructure provisioning and Vault for secrets management –
will enhance automation across hybrid environments to support secure
configuration, consistent policy enforcement, and scalable operations. Tools
like IBM Concert Resilience Posture,
along with watsonx and Red Hat technologies, give organizations an intelligent,
unified way to manage operations and accelerate AI across hybrid clouds.
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